Frequently Asked Questions

Everything you need to know about shopping with Sacoor Brothers

What is the standard shipping timeframe for online orders?

We aim to deliver your items within 3 to 5 business days for domestic orders, while international shipping typically takes 7 to 10 business days depending on the destination.

What is your return and exchange policy?

You can return or exchange any unworn items with original tags within 15 days of purchase. Please note that personalized or tailored garments are not eligible for return.

Do you offer in-store tailoring for online purchases?

Yes, Sacoor Brothers provides complimentary basic alterations at any of our physical boutiques for items purchased through our official online store.

Which payment methods do you accept?

We accept all major credit and debit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

How can I track the status of my order?

Once your order is dispatched, you will receive an email containing a unique tracking number and a link to our courier's website to monitor your delivery in real-time.

Are the sizes consistent across all Sacoor Brothers collections?

While we strive for consistency, fits may vary between Slim, Regular, and tailored collections. We recommend consulting our detailed Size Guide located on each product page.